1. How does pricing work?
Our experiences are priced per hour, per group. Please see the individual sales pages for exact pricing.
2. Are photos edited?
NYC Photo Journeys photos are lightly edited in batches.
With our NYC Influencer Shoots, Engagement Shoots, Professional Photoshoots, City Hall Wedding Shoots, and Event Shoots the photos are fully and individually edited (as long as you choose the “Edit By Us” package option). Note: We never edit blemishes, bags under eyes, and face/body “imperfections” (quotes used intentionally because you’re gorgeous the way you are!). For these experiences, we edit for light, color, and composition.
3. How does my group receive their photos?
We will email you a link to a digital folder of your images to download, typically within 7 business days.
4. Is food included?
We’re happy to plan food, drink, and tasting tours for individuals and groups; however, you’ll pay separately for what you consume (which also means you avoid paying for what you don’t want).
5. I love NYC Photo Journeys! How can I promote the company and benefit, too?
We’re glad you asked! We run an affiliate program. When you sign up, you’ll receive a special tracking code so we can see which of our clients booked through you, earning you 10% commission per experience.
If interested, click here to sign up (it only takes a minute!).
6. Are your guides certified?
If you booked an NYC Photo Journey tour, you can feel good knowing that all of our tour guides are certified by the New York City Department of Consumer Affairs.
7. I’m looking for commercial license photography. Can you help?
Absolutely! If you’re looking to hire a commercial photographer in NYC, please email [email protected] with a detailed description of your project and we’ll get back to you with a proposal.
8. What is your cancellation policy?
Cancellations must be submitted via email. Our cancellation policy is as follows:
- 30+ days before shoot: 90% refund
- 73 hours – 29 days before shoot: 50% refund
- Within 72 hours of shoot: Non-refundable
- Weather cancellations: 100% refund
- Reschedules are not guaranteed, but we’ll try to accommodate if possible; if unavailable, the original booking remains non-refundable
Please keep in mind that photographers block their schedules for your booking, turning away other clients. To ensure fair compensation and business sustainability, we do not offer 100% refunds unless you purchase Cancellation Insurance at checkout.
Please see our Terms & Conditions for full information (section 3).
9. Do you ever post client photos on social media?
We often showcase client photos on our Instagram, Facebook, blog, and website to highlight our work. If you’d prefer not to have your photos shared, just let us know after booking and we’ll keep them private.
Do you have another question? Please email us at [email protected].